Advances in technology change the way consumers search and shop for products. Emerging is the trend of home-shopping devices such as Amazon’s Alexa and Google Home, which allow consumers to search or order products. We investigate how consumer brand and technology preferences may interact with the functionalities of technology-enabled shopping (TES) devices to determine the channel structure and market competition.…Read More
The Mack Institute and AI at Wharton are pleased to announce our joint Fall 2023 conference, Driving Innovation with Generative AI: Strategies and Execution. Inspired by the explosive interest in generative AI platforms like ChatGPT and Bard, this event will bring together representatives from academia and industry to discuss this…Read More
The proposed research focuses on how people use and perceive innovative decision aids, for example, AI tools like ChatGPT. Individuals and organizations are increasingly outsourcing part of their labor or decision-making process to these tools. The proposed research aims to investigate the perception around using AI decision aids, both in terms of its impact on individuals’ metacognitive assessments and observers’ social judgments. …Read More
Will ChatGPT take my job? Does the rise of AI mean should I change my college major? We gathered together three of Wharton and Penn’s leading experts on artificial intelligence to discuss how LLMs like ChatGPT will impact the workplace and education in the future. Watch the full video above.…Read More
GPT, the artificial intelligence chatbot from OpenAI, went viral soon after its launch, drawing attention to and raising questions about the future of generative AI. But is it smart enough to pass a final exam in a typical Wharton MBA course? Mack Institute Co-Director Christian Terwiesch published his findings in…Read More
As startups are at the forefront of adopting AI tools, it is important to understand whether AI can amplify the effects of lean methods in helping startups to be even more responsive to market conditions that before. And if so, to what extent and under what conditions AI can complement lean method in developing products.…Read More
The first study aims to investigate the online data network, in which personal information flows between websites, in order to analyze which privacy policy interventions would be most effective. The second study focuses on individual household’s internet browsing behavior and analyzes vulnerability of different socioeconomic groups to privacy violating data collection activities.…Read More
Seven pitfalls that companies need to steer clear of to effectively leverage this novel technology, and a framework to help gauge readiness for adoption.…Read More
This project uses detailed firm-level data to construct dynamic firm-to-firm innovation networks from 1919 to 2018 and explores the economic value as well as innovation opportunities and risks in innovation networks.…Read More
In recent years, firms have started to incorporate new techniques from artificial intelligence into their decision making processes. However, these techniques come with a novel set of reputational and legal risks relating to algorithmic bias and digital discrimination. …Read More
Social media platforms now start largely relying on artificial intelligence (AI) technologies to automatically detect and remove UGC believed to be harmful.…Read More
Artificial Intelligence (AI) is playing an increasingly important role in the global economy and has transformed many business practices. As AI has advanced beyond the conventionally narrow domains, it is starting to exhibit characteristics of “general purpose technologies (GPT)” that are expected to change the nature of more business innovations and reduce their associated financial costs and time.…Read More
Sherif Hanna, VP of Ecosystem Development at Truepic, describes their blockchain-based solution to the problem of deepfakes and explains why collaboration will be so necessary to grow it to scale.…Read More
John Roese, CTO of Dell EMC, explains that advances in AI will depend on earning human users’ trust in machine learning.…Read More
Tom Siebel, bestselling author and C3.ai CEO, describes the possibilities offered by artificial intelligence and how CEOs can counter its threats.…Read More
Phil Libin, CEO of All Turtles, discusses how his company takes an alternate path to the Silicon Valley startup approach while pursuing artificial intelligence solutions.…Read More
As a new general-purpose technology, robots have the potential to radically transform industries and affect employment. Preliminary empirical studies using industry and geographic region-level data have shown that robots differ from prior general-purpose technologies and predict substantial negative effects on employment.…Read More
Wharton professor Kartik Hosanagar, author of “A Human’s Guide to Machine Intelligence,” walks through the evolution of artificial intelligence and points to the developments that lie ahead.…Read More
Nancy Lublin, Founder and CEO of Crisis Text Line, discusses the use of artificial intelligence to help triage millions of texts, the platform’s integration into popular chat services, and their extensive team of devoted volunteers across the country.…Read More
The Mack Institute’s Fall Conference 2018 examined how a welter of emerging technologies are transforming not only the way we work, but how and whom we hire.…Read More
