Just Released: Mack Institute’s New Corporate Venturing Report

Two individuals in a grayscale illustration, one in a suit and the other casually dressed, holding a large jigsaw puzzle piece together. The Mack Institute is proud to release our newest work of original research, When Goliath Needs David: How Corporations and Startups are Redefining Corporate Venturing. Based on a systematic review of the world’s 500 largest companies, it presents a data-driven analysis of how corporations are partnering with startups to fuelRead More

New in Nature: ChatGPT Decreases Idea Diversity in Brainstorming

A digital illustration of a human brain overlaid with circuit patterns, symbolizing artificial intelligence or the connection between the human mind and technology.

Mack Institute predoctoral fellow Lennart Meincke, Wharton Professor Gideon Nave, and Mack Institute Co-Director Christian Terwiesch have published a new paper on AI and creativity in the prestigious journal Nature Human Behaviour. Building on growing research into how artificial intelligence can support idea generation, their study reveals a crucial tradeoff:Read More

Announcing Our Spring 2025 Conference: Productivity in the Age of Intelligent Automation

A manufacturing assembly line in a factory setting, showcasing robotic machinery and equipment used for automation and production. Friday, March 21, 2025 The Wharton School, Philadelphia The Mack Institute is pleased to announce our Spring 2025 conference, Productivity in the Age of Intelligent Automation. This one-day event will bring together leading Wharton researchers and expert business practitioners to examine the uncertain question of how artificial intelligence will impactRead More

Reimagining Customer Service Journeys with LLMs: A Framework for Chatbot Design and Workflow Integration

A person using a smartphone with a digital chatbot illustration displaying the message, "What can I help you with?" Prof. Christian Terwiesch, Mack Institute co-director, and Lennart Meincke, Mack Institute predoctoral fellow, have co-authored a new working paper on chatbot design and workflow integration, the latest in Prof. Terwiesch's series of papers on practical applications of Generative AI. The paper devises a framework for chatbot implementation based on varyingRead More