Creative Disruption? Innovations in Supply Chain Management

Executive Summary:  Our Spring ‘23 conference, “Creative Disruption? Innovations in Supply Chain Management,” highlighted the challenges and opportunities faced by global supply chains in the wake of unprecedented disruptions. Speakers from academia and industry discussed such themes as the balance between efficiency and resilience, the role of advanced technologies inRead More

Mack Institute to Explore Supply Chain Issues and Innovations at Spring Conference

In recent years, events like the COVID-19 pandemic, the Ukraine war, and U.S. tensions with China have dramatically impacted global supply chains, drawing attention to their vulnerabilities and calling into question the widespread industry practice of prioritizing supply chain efficiency over resilience and crisis preparation. As firms continue to weatherRead More

Leveraging the Metaverse for Innovation: Key Takeaways from our Fall ’22 Conference

Emerging metaverse technologies have equally passionate evangelists and skeptics, making it hard to separate hype from reality. Facebook was the subject of buzzy media headlines when it rebranded to Meta, but now faces plummeting stock and mass layoffs. At the same time, investors continue to pour billions into metaverse-related technologyRead More

Mack Institute To Explore Metaverse at Fall Industry Conference

The “Metaverse revolution” envisioned by tech scions like Mark Zuckerberg may not be here yet, but major players across industries are getting ready for it.  Citi Analysts called the Metaverse market a “trillion dollar opportunity” and heavy-hitting firms from Ford to Gucci have made headlines with their recent forays into immersiveRead More

Environment, Social, and Governance (ESG) As Driver of Innovation and Value

Many of the biggest topics in business today fall under the ESG (Environmental, Social, Governance) umbrella. From new SEC guidelines on carbon emissions to demands for diversity, equity and inclusion, successful firms need a strong stance on ESG to meet the demands of today and the challenges of the future. Read More

Data in the Evolving Mobility Ecosystem

Data strategy for the future of mobility may be one of the greatest opportunities for firms to capture value from their innovation investments in connected vehicles. At the same time, adoption of data-first strategy presents potential pitfalls for data usage.Read More

The Future of Mobility: Strategy, Technology, and Geopolitics

Discussing the “once in a century” transformation of the auto industry, including electric and autonomous vehicles, data and AI, and global supply chain issuesRead More

As Brands Embrace Artificial Intelligence, It’s The Human Touch That Will Drive Value

Justin Reilly discusses artificial intelligence at Verizon Fios

Justin Reilly (W’10), head of customer experience innovation for Verizon Fios, projects that 80% of value creation in artificial intelligence (AI) will be in business-to-business [B2B] applications, and the rest in consumer services.Read More

Building a Connected Strategy: From Customer Experience to Technology Platforms

Connected Strategy Conference

At the Mack Institute’s Fall Conference 2016, leaders from across industries discussed their companies’ pursuit of “connected strategy” defined by continuous customer engagement.Read More