Advances in technology change the way consumers search and shop for products. Emerging is the trend of home-shopping devices such as Amazon’s Alexa and Google Home, which allow consumers to search or order products. We investigate how consumer brand and technology preferences may interact with the functionalities of technology-enabled shopping (TES) devices to determine the channel structure and market competition.…Read More
This paper develops a theoretical model to study the economic incentives for a social media platform to moderate user-generated content. We show that a self-interested platform can use content moderation as an effective marketing tool to expand its installed user base, to increase the utility of its users, and to achieve its positioning as a moderate or extreme content platform.…Read More
Book adaptation is an important innovation source for movie production. Similar to other evolutionary product innovations (e.g., smartphones vs. dumbphones), adapting a book into a movie provides an opportunity to reach a larger audience.…Read More
Social media platforms now start largely relying on artificial intelligence (AI) technologies to automatically detect and remove UGC believed to be harmful.…Read More
