This paper develops a theoretical model to study the economic incentives for a social media platform to moderate user-generated content. We show that a self-interested platform can use content moderation as an effective marketing tool to expand its installed user base, to increase the utility of its users, and to achieve its positioning as a moderate or extreme content platform.…Read More
The goal of the project is to identify cheap talk and faithful signaling in environmental reports issued by the U.S. largest firms and understand the determinants and consequences of cheap talk about firms’ climate responsibility.…Read More
Uber. Upwork. TaskRabbit. The world of work is transforming and my research agenda attempts to identify and explain 1) how work is changing and 2) how these changes affect workers, especially those who are marginalized or vulnerable.…Read More
We investigate whether the effect of network position on innovation is causal or spurious. Although empirical evidence demonstrates that certain structural positions in alliance networks (e.g. structural holes) affect firm innovation, it is hard to disentangle the factors allowing a firm to put itself in a certain position from the innovation outcomes that stem from being in that position.…Read More
I quantify the impact of trade secret protection on labor outsourcing, and consequently, on aggregate productivity.…Read More
Entrepreneurial strategies to cope with dynamic environments are becoming increasingly important globally with the heightened technological and institutional disruptions in the recent and coming years. These dynamic environments are usually characterized by high velocity, complexity, ambiguity and unpredictability, creating additional challenges for entrepreneurs to find and realize opportunities…Read More
Supervised machine learning algorithms fail to perform well in the presence of endogeneity in the explanatory variables. In this paper, we borrow from literature on partial identification to propose deep causal inequalities that overcomes this issue.…Read More
Providing access to cleaner and cheaper lighting solutions is necessary to lift people out of poverty. The magnitude of the economic, health, and educational impacts created by these lighting solutions as we move up the energy ladder, however, is not clear.…Read More
The goal of this project is to study how mutual funds and ETFs compete for investors’ capital. The current mainstream view appears to be that ETFs are cheaper, more tax-efficient, transparent and easier to trade than mutual funds, hence better for investors. Is this universally true for different investor types, and are mutual funds simply going to “die out” in the long-run?…Read More
This project examines destigmatization, or “the process by which low-status groups gain recognition and worth.” Destigmatization of identity is a central goal of egalitarian social movements. Yet destigmatization represents a paradox because while destigmatization benefits identity groups as a whole and creates opportunities for many individual members, organizations perceived as belonging that identity group may suffer.…Read More
We propose to develop and validate a model that uses automatically extracted, high-dimensional sentence embeddings to predict the likeability and memorability of new and existing slogans.…Read More
The first study aims to investigate the online data network, in which personal information flows between websites, in order to analyze which privacy policy interventions would be most effective. The second study focuses on individual household’s internet browsing behavior and analyzes vulnerability of different socioeconomic groups to privacy violating data collection activities.…Read More
Climate change will increase extreme weather events such as floods, droughts, and storms. In addition to tragic direct consequences that include deaths and physical damage to homes and businesses, climate change threatens to suppress business investments and slow economic growth by increasing the risk associated with capital investment.…Read More
We postulate that interventions to increase sharing of failures can boost learning, increase the likelihood of creating a learning culture, and increase trust and reciprocal information sharing among teams and consumers. Further we examine the positive effects of sharing failures on interpersonal and in-group/out-group interaction at different stages of relationship (e.g., initial formation and stable relationship) and the effects on repeated interaction (e.g., a future relationship).…Read More
Firms often ask workers to indicate their salary expectations when they are applying for jobs. But, we currently have a limited understanding on how these salary expectations affect firms’ evaluation of the candidate: do firms evaluate candidates with low or high salary expectations more favorably? The goal of this research is to enrich our understanding of the labor market by elucidating the relationship between workers’ salary expectations and hiring evaluations.…Read More
Companies use a variety of methods to collect consumer feedback: some ask for an overall rating only, while others also ask for ratings of specific attributes (e.g., cleanliness), and some include several pages of questions. Across two projects, we find that the way companies collect feedback affects consumer’s evaluations.…Read More
The main aim of this project is to understand how online aggregators such as TripAdvisor or Yelp have impacted competition in the restaurant market, and whether and how much they have benefited consumers.…Read More
How can rooftop solar owners capture economic value from investing in battery technologies? Storage adds at least three strategic options for homeowners that previously could only directly consume solar generation and sell any excess instantaneously, thus they traditionally relied on feed-in tariffs or other subsidies.…Read More
A significant challenge that online social media platforms such as Facebook and Twitter face today is acting as the custodians of the Internet while at the same time being the center of self-expression and user-generated content.…Read More
Most digital communication platforms store content and allow users to see it multiple times. Despite the benefits that recording content holds for both users and companies, many applications delete it after it was seen by the receiver (i.e., ephemeral communication channels). …Read More
