Etsy CFO Rachel Glaser tells how, with nearly 60 million items to browse, the e-commerce company is aiming to show shoppers the results that best match them.…Read More
Etsy Focuses on Search Algorithms to Increase Sales
Yearly Archives: 2019
Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
The Mack Institute’s Spring Conference 2019 examined how companies are using new technologies and a “connected strategy” to improve the customer experience.…Read More
The Employment Consequences of Robots: Firm-Level Evidence
As a new general-purpose technology, robots have the potential to radically transform industries and affect employment. Preliminary empirical studies using industry and geographic region-level data have shown that robots differ from prior general-purpose technologies and predict substantial negative effects on employment.…Read More
Inside the Open-Source Software Company That IBM Bought for $34B
Matt Hicks, senior vice president of engineering at Red Hat, talks about the acquisition deal, the worldwide impact of free software, and more.…Read More
Entrepreneur David Kidder Says Loving Your Idea Is the Wrong Business Obsession
The CEO and co-founder of Bionic and author of “New to Big” and “The Startup Playbook” explained his model for enterprise growth.…Read More
For Startups, Adaptability and Mentor Network Diversity can be Pivotal: Evidence from a Randomized Experiment on a MOOC Platform
Entrepreneurs leading digital ventures are often advised to be adaptable. However, research on how to pursue adaptable strategies and whether such strategies improve short- or long-term digital venture outcomes is sparse.…Read More
How to Nurture ‘Loonshots:’ Change a Firm’s Culture by Addressing Its Structure
Safi Bahcall, author of the new book “Loonshots,” explains how structural factors like incentives around risk-taking are the key to fostering a culture of innovation throughout a firm.…Read More
The Evolution of Machine Intelligence: How Algorithms Are Shaping Our Lives
Wharton professor Kartik Hosanagar, author of “A Human’s Guide to Machine Intelligence,” walks through the evolution of artificial intelligence and points to the developments that lie ahead.…Read More
Innovation Pathways: Jacob Rieber on Student Projects That Make a Real Impact
Jacob Rieber is drawn to studying innovation management due to its “intersection of creativity, problem-solving, and novelty.”…Read More
Insurance Professional Gets Opportunity to Put Behavioral Science Theory Into Practice
Participating in the Collaborative Innovation Program gave John Thiel the “helpful applied insight that I had been seeking.”…Read More
What You Can Learn About Innovation by Talking to Florists, Accountants, and More
Student Lauren Gaudreau describes how a Collaborative Innovation Program team considered an ideal customer service model for a financial services company.…Read More
For Stroke Patients, New Video Game May Help Restore More Function, Faster
John Krakauer, co-founder of Neuro Motor Innovations, describes how his company is testing specially designed video games to help stroke patients recover more fully.…Read More
How BBVA’s Open Banking Strategies Deepened Customer Relationships
Robert Sears, former CEO of a BBVA subsidiary, discussed how banks can streamline organizational functions and become more customer-centric.…Read More
Financing Local Innovation
What is the impact of financing on innovation, and how do entrepreneurs strategically access credit? Innovative ventures need advance financing, but they face unique obstacles to credit access. …Read More
Exploring Power and Innovation in Multi-party Alliances
This research project seeks to explore how differences within the members of a multi-party alliance (MPA) – specifically differences in power – impact innovative outcomes of the alliance using a unique dataset of over 345,000 pages of project documents covering approximately 3000 MPAs.…Read More
In the Shadow of the Valley: Private Equity Firms’ Increased Prominence in High-Tech Acquisitions
Why and how do private equity (PE) firms engage in technology acquisitions, and how do they create and capture value in these transactions? Observational data shows initial evidence that not only are PE firms engaging in an increasing number of technology buyouts, they are also seemingly behaving in distinct ways from both corporate acquirers, as well as PE firms in industries other than high-tech.…Read More
What is the Importance of Pivoting for Firm Growth?
Does pivoting matter? How does it affect investment in innovation and firm performance? My goal is to analyze the relevance of pivoting for the development of a small firm into a mature one and to provide a better understanding of what constitutes a small firm.…Read More
Leapfrogging for Last-Mile Delivery in Health Care
Lowering the cost and increasing the speed of last mile delivery are major challenges for the distribution channels of most industries. These challenges are even more severe in developing countries, where a large part of the population is located in rural areas, and where the lack of physical infrastructure results in a sizable part of the population residing in isolated areas, compromising their access to important services for their investment in human capital, such as timely health care.…Read More
Being Innovative Pays Off, But When?
The research objective is to determine how quickly product innovation translates into higher stock market valuations. The novelty in the research approach is using online consumer reviews on websites including Amazon, eBay; combined with stock market data.…Read More
Adoption of Predictive Analytics: Impact of Model Interpretability
One of the most important trends in business in recent years has been the growth of Big Data and predictive analytics. The trend started with traditional analytics and the emergence of decision support systems. With advances in machine learning (ML), systems can now take in large amounts of data, learn how human decision-makers have made decisions in the past, and make decisions autonomously (achieving human-level or superhuman performance in many activities). …Read More