The Welfare Value of Online Review Aggregators: Internet, Search Frictions and the Restaurant Industry in France

Funded Research Proposal

The main aim of this project is to understand how online aggregators such as TripAdvisor or Yelp have impacted competition in the restaurant market, and whether and how much they have benefited consumers.Read More

Resilience at the Base of the Pyramid: Digital Technologies and Entrepreneurial Response to Crisis in Indian Micro-Ventures

Funded Research Proposal

Micro-ventures in emerging economies are often highly vulnerable to shocks. They neither have the slack resources nor a supporting organization structure to buffer them from disruptions. Academic enquiry into the response and resilience of such enterprises in emerging economies is fairly limited. In this paper, we examine how new digital technologies affect the learning and adaptation process of these ventures.Read More

Pricing in Service Platforms: Who Should Set the Prices?

Working Papers

Tolga Dizdarer, PhD Candidate, The Wharton School, Gerry Tsoukalas, Operations, Information & Decisions, The Wharton School, and Gérard Cachon, Operations, Information & Decisions, The Wharton School Abstract: Service platforms like Uber and AirBnb create markets that connect customers with service providers. Platforms provide the medium of interaction and receive commissions fromRead More

Privately Owned Battery Storage: Re-Shaping the Utility Business Case

Working Papers

How can rooftop solar owners capture economic value from investing in battery technologies? Storage adds at least three strategic options for homeowners that previously could only directly consume solar generation and sell any excess instantaneously, thus they traditionally relied on feed-in tariffs or other subsidies.Read More

Innovating Finance for Social Impact

Funded Research Proposal

The need for impact measurement harmonization is a common refrain among impact investors. However, instituting standards and common frameworks requires an awareness of the constraints under which impact investors operate in their day-to-day work.Read More

Friend or Foe: How Social Movements Impact Firm Innovation

Working Papers

We investigate the impact social movements have on firm-level innovation through private politics. We distinguish between contentious private politics, or contentious targeting of firms by activists, and cooperative private politics, when activists engage firms in formal collaborations.Read More

How you Tweet Matters: Optimal Social Media Strategy for Startup Lifecycle

Funded Research Proposal

With over 2.7 billion monthly active users on Facebook and 330 million on Twitter , social media provide an indispensable channel for information, offering unprecedented ability to efficiently broadcast information about goods and services, especially for early-stage companies which usually lack a public channel for information disclosure.Read More

Social Media and Content Regulation

Funded Research Proposal

A significant challenge that online social media platforms such as Facebook and Twitter face today is acting as the custodians of the Internet while at the same time being the center of self-expression and user-generated content.Read More

“Mobility Becomes Electric”: New White Paper With Engine No. 1

We’re proud to announce the publication of a new white paper written by John Paul MacDuffie, Director of the Program on Vehicle and Mobility Innovation, and published by investment firm Engine No. 1. Entitled “Mobility Becomes Electric: The Role of Automotive OEMs in Speeding the Battery Electric Vehicle Future,” theRead More

Doing Good for (Maybe) Nothing: How Reward Uncertainty Shapes Observer Responses to Prosocial Behavior

Working Papers

Consumers are often skeptical of social innovation (e.g., CSR), thinking that firms undertake such innovations to increase profit rather than to “do the right thing.” How can firms convey the social and monetary benefits of investing in social innovations to consumers and stakeholders to best improve their brand image?Read More

The Effects of Content Ephemerality on Information Processing

Working Papers

Most digital communication platforms store content and allow users to see it multiple times. Despite the benefits that recording content holds for both users and companies, many applications delete it after it was seen by the receiver (i.e., ephemeral communication channels). Read More

Clicks Bias in Editorial Decisions: How Does Popularity Shape Online News Coverage?

Published Research

Identifying whether newspaper editors focus on what is newsworthy or what is trendy when choosing stories is important for the design of media regulation. This column shows how the popularity of an article, reflected by online clicks, influences the coverage of the story.Read More