Silence Helps Men but Hurts Women: The Differential Gender Effects of Silence in Negotiation

Funded Research Proposal

Current literature consistently shows a gender gap in people’s performance in negotiation. In this research, we aim to use a GPT Negotiation Bot to understand whether men and women may be perceived differently when they use silence — a common and important conversation strategy — in negotiation.Read More

Disagreement is a Short-hand for Poor Listening: How Listening Experience Shapes Communications in Organizations

Funded Research Proposal

Across three proposed studies, we aim to investigate 1) whether employees view colleagues/employers who disagree with them as bad listeners, despite objective signs of attentive listening; and 2) whether users are more satisfied with chatbots that signal a high level of attitude agreement with the user.Read More