The Dark Side of Outsourcing: Task Scope, Vendor Relationships, and Value Creation in IT Services

Funded Research Proposal

As outsourcing expands in scope to increasingly higher-end tasks, the tension between value creation and appropriation in such inter-firm relationships raises important questions regarding the extent to which a firm should outsource activities in the value-chain and engage with its suppliers.Read More

Strategy, Human Capital Investments, Business-Domain Capabilities, and Performance: A Study in the Global Software Services Industry

Published Research

In knowledge-based industries, continuous human-capital investments are essential for firms to enhance capabilities and sustain competitive advantage. However, such investments present a dilemma for firms, because human resources are mobile.Read More

Global Sourcing and Foreign Knowledge Seeking

Published Research

We develop and test a rigorous theoretical account of firm global sourcing decisions, distinguishing the antecedents of offshore integration from those of offshore outsourcing. Although traditional theories of global sourcing focus on lowering costs, we argue that as high-performing firms seek to develop new capabilities by tapping into foreign knowledge, they will increasingly turn to offshore integration to reap colocation benefits and overcome expropriation challenges.Read More

International R&D service outsourcing by technology-intensive firms: Whether and where?

Published Research

We combine the streams of literature on outsourcing and offshoring to investigate (1) whether choosing an R&D offshore outsourcing strategy by technological firms is advisable, and (2) where these firms are more likely to allocate these R&D services outsourcing agreements offshore, namely, in developed or developing economies.Read More