How does the stock market react to competitive actions by firms and their rivals? In this study we empirically explore capability-seeking investments by firms from different strategic groups within an industry and examine their impact on rival firms in the competitive context of global software services.…Read More
As outsourcing expands in scope to increasingly higher-end tasks, the tension between value creation and appropriation in such inter-firm relationships raises important questions regarding the extent to which a firm should outsource activities in the value-chain and engage with its suppliers.…Read More
This paper investigates under what conditions knowledge available to team members leads to positive performance outcomes. We surmise that mutual knowledge that enables the team members to coordinate their work efforts is beneficial for team performance up to a limit after which excess mutual knowledge causes a decline in performance.…Read More
In knowledge-based industries, continuous human-capital investments are essential for firms to enhance capabilities and sustain competitive advantage. However, such investments present a dilemma for firms, because human resources are mobile.…Read More
Does intensive internal training of employees lead to higher profits? In knowledge-based industries where the main asset is skilled professionals such as software engineers, the answer is yes, according to Senior Fellow Joydeep Chatterjee. But not all training yields equal benefits.…Read More
