supply chains Archives

Creative Disruption? Innovations in Supply Chain Management

A large number of shipping containers on the deck of a cargo ship at sea, representing global trade and logistics.

Executive Summary: Our Spring ‘23 conference, “Creative Disruption? Innovations in Supply Chain Management,” highlighted the challenges and opportunities faced by global supply chains in the wake of unprecedented disruptions. Speakers from academia and industry discussed such themes as the balance between efficiency and resilience, the role of advanced technologies in…Read More

Mack Institute to Explore Supply Chain Issues and Innovations at Spring Conference

Cargo ships loaded with colorful shipping containers docked at a port with large cranes in the background under a partly cloudy sky.

In recent years, events like the COVID-19 pandemic, the Ukraine war, and U.S. tensions with China have dramatically impacted global supply chains, drawing attention to their vulnerabilities and calling into question the widespread industry practice of prioritizing supply chain efficiency over resilience and crisis preparation. As firms continue to weather…Read More

Building Supply Chain Continuity Capabilities for a Post-Pandemic World

We frame the supply chain disruptions caused by disasters as a tradeoff between continuity and competitiveness and adopt a capability-based approach to managing this tradeoff.…Read More

How Businesses Can Shape ‘Response, Recovery, and Revitalization’ in 2020 and Beyond

A brochure or publication with the title "Ignite Innovation" and the subtitle "William and Phyllis Mack Institute for Innovation Management." The background features a modern building facade.

Mack Institute’s global network members shared insights into emerging technology, human capital, supply chains, and more at the 2020 Partner Roundtable.…Read More

Technology Strategy in an Era of Global Flux: Evidence from Chinese High-tech Industries in the U.S.-China Technology Battle

I plan to provide a theoretical framework to understand how firms actively participating in global production adjust their technology strategies in the flux of deglobalization. …Read More

Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage

The Mack Institute’s Spring Conference 2019 examined how companies are using new technologies and a “connected strategy” to improve the customer experience.…Read More

Companies Can Use Connected Strategies to Engage and Influence Customers

Two people in business attire standing against a gray, textured background, both smiling.

Mack Institute Co-directors Nicolaj Siggelkow and Christian Terwiesch offer a path to strengthening long-term buyer loyalty, from customer engagement to cost-effective delivery.…Read More

Blockchain and the Value of Operational Transparency

The project aims to explore the extent to which blockchain technology can be ported to alleviate information asymmetry issues in the context of supply chain financing. In particular, firms seeking the capital needed to efficiently run their operations are often impeded by severe information asymmetry issues. …Read More

The Role of Surge Pricing on a Service Platform with Self-Scheduling Capacity

Recent platforms, like Uber and Lyft, offer service to consumers via “self-scheduling” providers who decide for themselves how often to work. These platforms may charge consumers prices and pay providers wages that both adjust based on prevailing demand conditions. …Read More