Podcasts Archives

Announcing Our Spring 2025 Conference: Productivity in the Age of Intelligent Automation

A manufacturing assembly line in a factory setting, showcasing robotic machinery and equipment used for automation and production.

Friday, March 21, 2025 The Wharton School, Philadelphia The Mack Institute is pleased to announce our Spring 2025 conference, Productivity in the Age of Intelligent Automation. This one-day event will bring together leading Wharton researchers and expert business practitioners to examine the uncertain question of how artificial intelligence will impact…Read More

Stentix Wins 2025 Y-Prize

A group of people standing on stairs in a modern building. Three individuals hold certificates labeled "Y-Prize Winners." The setting appears formal.

Congratulations to this year’s Y-Prize winners, Stentix! The team proposed a bile duct stent that can be adjusted noninvasively, helping to maintain bile flow without additional surgeries. A biliary stent is a small, tube-like device inserted into the bile ducts to keep them open and allow bile to flow from…Read More

Reimagining Customer Service Journeys with LLMs: A Framework for Chatbot Design and Workflow Integration

A person using a smartphone with a digital chatbot illustration displaying the message, "What can I help you with?"

Prof. Christian Terwiesch, Mack Institute co-director, and Lennart Meincke, Mack Institute predoctoral fellow, have co-authored a new working paper on chatbot design and workflow integration, the latest in Prof. Terwiesch's series of papers on practical applications of Generative AI. The paper devises a framework for chatbot implementation based on varying…Read More

2024 Year-End Update

A tree-lined walkway decorated with colorful lights, with several people wearing winter clothing walking in both directions.

Dear friends of the Mack Institute, As the year draws to a close and the holiday season approaches, we’re reflecting on one of the busiest and most transformative years in the Mack Institute’s history. In 2024, we broadened our scope, forging new partnerships and launching impactful initiatives across our…Read More

Y-Prize 2024-25 Finalists Announced

Congratulations to the four student teams chosen as finalists for this year’s Y-Prize competition: Serpent, EmBrace, Agentis and Stentix! The Y-Prize competition challenges students to build their entrepreneurial skills by creating business plans for technologies invented at Penn Engineering. The team with the best commercial application wins $10,000 to help make…Read More