The goal of our paper is to study whether machine learning can be used to infer tips that can help workers learn to make better decisions. …Read More
Learning Best Practices: Can Machine Learning Improve Human Decision-Making?
operations
Behavioral and Operational Lens into Managing Flexible Workforce
On-demand or gig economy has been growing dramatically in the past decade and is starting to become an everyday feature of modern society. Although independent contractors have been around for centuries, recent technologies allow workers to quickly connect with customers online and create new work arrangements. …Read More
Does Crowdfunding Benefit Entrepreneurs and Venture Capital Investors?
We study how a new development in entrepreneurship—crowdfunding—interacts with more traditional financing sources, such as venture capital (VC) and bank financing. …Read More
Initial Coin Offerings, Speculators, and Asset Tokenization
Initial coin offerings (ICOs) are an emerging form of fundraising for blockchain-based startups. We examine how ICOs can be leveraged in the context of asset tokenization, whereby firms issue tokens backed by future assets (i.e., inventory) to finance growth.…Read More
The Employment Consequences of Robots: Firm-Level Evidence
As a new general-purpose technology, robots have the potential to radically transform industries and affect employment. Preliminary empirical studies using industry and geographic region-level data have shown that robots differ from prior general-purpose technologies and predict substantial negative effects on employment.…Read More
Being Innovative Pays Off, But When?
The research objective is to determine how quickly product innovation translates into higher stock market valuations. The novelty in the research approach is using online consumer reviews on websites including Amazon, eBay; combined with stock market data.…Read More
Technological Innovations for Last-Mile Delivery in Health Care
We propose to study the impact of technological innovations in last-mile delivery on health care access, cost, and quality. To this end, we will examine the introduction of drones to deliver blood and other medical supplies to isolated areas in Rwanda.…Read More
The Impact of e-Visits on Visit Frequencies and Patient Health: Evidence from Primary Care
Secure messaging, or “e-visits,” between patients and providers has sharply increased in recent years, and many hope they will help improve healthcare quality, while increasing provider capacity. Using a panel data set from a large healthcare system in the United States, we find that e-visits trigger about 6% more office visits, with mixed results on phone visits and patient health.…Read More