The goal of our paper is to study whether machine learning can be used to infer tips that can help workers learn to make better decisions. …Read More
Learning Best Practices: Can Machine Learning Improve Human Decision-Making?
Park Sinchaisri
Behavioral and Operational Lens into Managing Flexible Workforce
On-demand or gig economy has been growing dramatically in the past decade and is starting to become an everyday feature of modern society. Although independent contractors have been around for centuries, recent technologies allow workers to quickly connect with customers online and create new work arrangements. …Read More
The Impact of Behavioral and Economic Drivers on Gig Economy Workers
Gig economy firms benefit from labor flexibility by hiring independent self-scheduling workers. Such flexibility poses a great challenge in terms of planning and committing to a service capacity. Understanding the motivations that drive gig economy workers is thus of great importance.…Read More