Vinaya Varma, of mjunction, talks about scaling up online marketplaces to serve diverse B2B customers, attracting millennials, and investing in new technology.…Read More
This CEO Went From ‘Traditional’ Steel Industry to Leading B2B E-commerce
host: Saikat Chaudhuri
Companies Can Use Connected Strategies to Engage and Influence Customers
Mack Institute Co-directors Nicolaj Siggelkow and Christian Terwiesch offer a path to strengthening long-term buyer loyalty, from customer engagement to cost-effective delivery.…Read More
The Company Bringing Clarity to Online Diamond Shopping
Ajay Anand (WG’13), Founder of Rare Carat, explains how the company is working to increase transparency in the diamond industry and smooth out the purchasing process for consumers.…Read More
Collaboration the Key to Dunkin’s Culinary Innovations
Katy Latimer, VP of Culinary Innovation at Dunkin’ Brands, explains why collaboration is necessary when translating consumer trends down the pipeline.…Read More
How this Small New England Hospital Centers the Customer Experience
Dr. Michael Jaff, President of Newton-Wellesley Hospital, shares the novel strategies his institution has used to solicit feedback and continuously improve the patient experience.…Read More
Robo-Reporting: How Artificial Intelligence Is Assisting Journalists in the Newsroom
Jeremy Gilbert, Director of Strategic Initiatives at The Washington Post, discusses the implementation artificial intelligence tools in the newsroom, allowing human journalists to put their time into more significant reporting.…Read More
From Legos in the Caribbean to Kid-Centered Design in Silicon Valley
Joel Sadler, Founder and CEO of the education tech startup Piper, shares how his upbringing ingrained in him the ideals of universal design and resourcefulness that he brings to his company.…Read More
How UNICEF Ventures Is Borrowing Strategies from the Startup World to Innovate for Good
Rajesh Anandan, Senior Vice President of UNICEF Ventures, discusses how innovating inside a charitable organization compares to doing so in the private sector.…Read More
How a Former Tech Giant Got Back On Its Feet
Risto Siilasmaa, Chair of Nokia’s Board of Directors, explains how Nokia overcame disruption and regained its ability to adapt in an ever-changing technology landscape.…Read More
‘The Implications Are Profound for the Entire Financial Industry’
Don Tapscott, founder of the Blockchain Research Institute, discusses the implications of blockchain, the promises of decentralized networks, and how this new technology can change the world.…Read More
To Move Innovations Forward, Sometimes You Need a ‘Translator’
Mir Imran, Chairman and CEO of InCube Labs, discusses his role helping people from various disciplines communicate with each other in the pursuit of scientific progress.…Read More
Imagine It Forward: How Companies Can Learn to Embrace Change for the Better
Beth Comstock, former CMO and Vice Chair at GE and author of Imagine It Forward, discusses how large firms can make themselves more adaptable and learn to spot the patterns that signal opportunities for innovation.…Read More
When Two Brands Compete, It’s Customer Experience that Tips the Scale
Tiffani Bova, Global Customer Growth and Innovation Evangelist at Salesforce and author of “Growth IQ,” discusses the importance of great customer experience in any successful business.…Read More
How Blockchain Is Bringing the Outdated Global Financial System into the Present
Asheesh Birla (WG’10), Sr. VP of Product at Ripple, explains why the global financial system operates so inefficiently, and how his company is trying to put blockchain-based solutions in place.…Read More
How Companies Can ‘Leap’ Ahead of their Competition
Howard Yu, author of “Leap” and Lego Professor of Management and Innovation, discusses what makes a company successful in the long term and how to avoid replication by competitors.…Read More
How Microsoft Is Working with Tech Startups to Build Win-Win Relationships
Tereza Nemessanyi (WG’97), Entrepreneur-in-Residence at Microsoft, shares how she works to create mutually beneficial relationships with competing startups.…Read More
Shining a Light on the Future of Connected Homes
Erik Charlton, CEO of NOON Home and previous Head of Business at Nest, discusses current initiatives to enhance wellness while working toward connected homes of the future.…Read More
Tackling Urban Issues Through Cross-Sector Collaboration
Gabe Klein, co-founder of CityFi, discusses how the company works domestically and abroad to drive changes in transportation, sustainability, healthcare, and other pressing challenges.…Read More
How the 125-Year-Old Reading Terminal Market Keeps the Customer Experience Fresh
Anuj Gupta, General Manager of the Reading Terminal Market, reflects on the Market’s rich history and shares how he is preparing for national and local trends in the food industry.…Read More
The Best of Both Worlds: Groupon’s Cultural Mix of Startup and Incumbent
Brian Fields (WG’03), VP and General Manager of Things to Do at Groupon, shared how his company has been able to maintain its agility as it’s grown.…Read More