Jamie Smith (CIO and SVP of ServiceMaster) shares how even a long-established industry like home services is innovating and digitalizing.…Read More
Thanks to Digitization, This Company Can Deliver Home Services Before They’re Needed
internet of things
A Diverse Team Takes on the Industrial IoT Challenge
Dylan Hooe came to Wharton to build versatile skills, meaningful experiences, and enduring relationships. He found them in the Mack Institute’s Collaborative Innovation Program.…Read More
Building a Connected Strategy: From Customer Experience to Technology Platforms
At the Mack Institute’s Fall Conference 2016, leaders from across industries discussed their companies’ pursuit of “connected strategy” defined by continuous customer engagement.…Read More
The Internet of Things: Why Success Lies in Services
Companies hoping to capture economic value from the Internet of Things phenomenon should look for ways to transition to a service-based business model, according to Sokwoo Rhee of the U.S. Department of Commerce.…Read More
The Future of Telecom in the Internet of Things Era
Digital technologies like Skype and WhatsApp are eroding traditional telecom revenue streams, and the Internet of Things promises even more uncertainty ahead. Martin Creaner, corporate strategy advisor for telecom giant Huawei, spoke at a recent Mack Institute conference about how his company is working to develop a new, more flexible business model.…Read More
Your Regulatory Strategy IS Your Innovation Strategy
As the Internet penetrates more and more aspects of day-to-day life, a company’s regulatory strategy has an increasingly significant impact on its innovation outcomes.…Read More
A randomized control trial in oral health on varying financial incentives and frequency of performance feedback for dental self-care
The burden of oral disease in the U.S. is high, and in need of novel approaches to improving preventive oral health behaviors. Almost half of U.S. adults have periodontal disease, while 92% of adults and 50% of children experience dental caries. The Affordable Care Act (ACA) put new emphasis on financial incentives in which financial rewards for patients and providers are linked to health decisions and outcomes.…Read More