Online rating systems obviously benefit consumers by providing transparency, but do these systems help or hurt the providers? Mack Institute researcher Chen Jin investigates.…Read More
How Do Online Rating Systems Impact Service Providers?
Mack Institute News
Building a Connected Strategy: From Customer Experience to Technology Platforms
At the Mack Institute’s Fall Conference 2016, leaders from across industries discussed their companies’ pursuit of “connected strategy” defined by continuous customer engagement.…Read More
How to Gain a Predictive Edge in 2017
Though uncertainty is a fixture in our fast-changing world, organizations can strengthen their forecasting capability and manage for an unpredictable future.…Read More
A New Commercial Approach to Carbon-Negative Energy Innovation
At an event hosted by the Mack Institute and the Kleinman Center for Energy Policy, Dr. Daniel Sanchez proposed a new commercial strategy for adopting carbon-negative energy systems.…Read More
Introducing the 2016-2017 Y-Prize Finalists
The finalists in this year’s Y-Prize Competition have proposed ideas that would improve greenhouses, expedite heat removal in electronics, block sun from cars windows, and even defend against glaucoma.…Read More
Re-visioning the Law Firm as a Magnet for Entrepreneurship
Ajay Raju, Chairman & CEO of the venerable Philadelphia law firm Dilworth Paxson, discusses his vision for innovative transformation in the legal industry with Mack Institute Executive Director Saikat Chaudhuri.…Read More
Weighing the “One-Stop Shop” as a Value Creation Strategy
Though one-stop shops seem like an obvious business strategy, research finds that client-supplier relationships play a stronger role in value creation.…Read More
When Crowdfunding Crowds Out the Competition
Crowdfunding platforms such as Kickstarter have been popular in the U.S. for several years, allowing everyday consumers to fund entrepreneurial ventures in return for the finished product. While such “reward-based” crowdfunding can open many doors for entrepreneurs, could it also close others?…Read More
Healthcare Innovation that Upends Traditional Attitudes
CIP student Emily Pell talks about what she learned working on healthcare innovation in sexual wellness – and how she snagged an internship in the process.…Read More
Harbir Singh on the Marriage of Strategy and Leadership
Mack Institute Co-director Harbir Singh discusses his new book, The Strategic Leaders’ Road Map, co-authored with Wharton professor Mike Useem.…Read More
Mack Institute Adds Visiting Assistant Professor and Research Associate
We’re happy to introduce two new research-focused team members who will help broaden and deepen our exploration of our key research priorities.…Read More
The Strategic Leader’s Roadmap: A New Book Coauthored by Harbir Singh
Singh’s new book on integrating leadership and strategy is available as both a paperback and an ebook from Wharton Digital Press.…Read More
How Partnerships Drive Health Care Innovation in Africa
By learning to effectively manage a diverse organizational ecosystem, the NGO North Star Alliance is driving health care innovation in sub-Saharan Africa. Mack Institute researcher Aline Gatignon interviews its former executive director about getting organizational culture right.…Read More
Expanded Forecasting Challenge Adds Autonomous Vehicles
How soon will autonomous vehicles transform how humans get around? Join our newly expanded Forecasting Challenge to help us predict the future of mobility.…Read More
Digital Disruption and Empowered End-Users
Digital disruption is driving transformation across entire industries. Our Spring Conference 2016 examined how healthcare, transportation, and retail are adapting.…Read More
Preparing for a Future of Self-driving Cars
In a world where self-driving cars are the norm, will fewer people want to buy a car? Japanese automaker Nissan is looking ahead to this and other scenarios in the future of transportation.…Read More
Mack Institute to Partner on Blockchain Opportunity Summit
The Mack Institute will serve as the Thought Leadership Partner for the Blockchain Opportunity Summit on December 6, 2016 in New York City.…Read More
How a Startup’s ‘Burn Rate’ Influences Its Success
A critical factor that determines whether a startup succeeds or fails is its level of spending, or burn rate. Research from professors Ron Berman and Pablo Hernandez-Lagos examines how an entrepreneur’s education and experience levels can predict a startup’s burn rate, and thus its odds of success.…Read More
“Surprise, Uncertainty, and Eagerness to Try”
One product design student’s CIP experience learning to innovate through an unexpected challenge.…Read More
How Cross-Border Partnerships Support the Fight Against AIDS
When it comes to tackling large-scale socio-economic problems, especially in emerging markets, several entities usually form partnerships to solve these challenges. But what is the optimal configuration of these partnerships? And how should they best be coordinated for maximum effect?…Read More