Neighborhood Social Capital and Social Learning for Experience Attributes of Products

Published Research

“Social learning” can occur when information is transferred from existing customers to potential customers. It is especially important in cases where the information that is conveyed pertains to experience attributes, i.e., attributes of products that cannot be fully verified prior to the first purchase.Read More

Social Capital for Hire? Mobility of Technical Professionals and Firm Influence in Wireless Standards Committees

Published Research

The movement of personnel between firms has been shown to have important implications for firms, yet there has been little direct investigation of the underlying mechanisms. We propose that in addition to their human capital, mobile individuals carry social capital, affecting the outcomes of the firms they join and leave by altering the patterns of interaction between firms.Read More