“All Effective Innovations are Derived from a Profound Understanding of the User”

The “experience engineering” approach to innovation encourages designers to think about the series of emotions a user needs to feel in order to buy a product. Elisa Jagerson, CEO of Speck Design, argues that managers need to adopt a similar approach when trying to establish a culture of innovation.Read More

Managing Innovation in Hospitals: The Rise of the Chief Innovation Officer

Funded Research Proposal

Hospitals are increasingly facing market and regulatory pressures and the need to innovate is becoming ever more salient. One response has been the creation of the role of Chief Innovation Officer, or CIO.Read More