The “experience engineering” approach to innovation encourages designers to think about the series of emotions a user needs to feel in order to buy a product. Elisa Jagerson, CEO of Speck Design, argues that managers need to adopt a similar approach when trying to establish a culture of innovation.…Read More
Hospitals and academic medical centers are hiring chief innovation officers to transform the way they deliver care. But what makes an effective CIO in this industry?…Read More
Hospitals are increasingly facing market and regulatory pressures and the need to innovate is becoming ever more salient. One response has been the creation of the role of Chief Innovation Officer, or CIO.…Read More
