Nathan Snell, Chief Innovation Officer at nCino, discusses how his team works to phase financial institutions into digitization.…Read More
Nathan Snell, Chief Innovation Officer at nCino, discusses how his team works to phase financial institutions into digitization.…Read More
The Citi Ventures FinTech Challenge was a first-of-its-kind competition that asked Penn students to find solutions to some of the most pressing questions facing financial services today.…Read More
Many firms have introduced Internet-based customer self-service applications such as online payments or brokerage services. Despite high initial sign-up rates, not all customers actually shift their dealings online. We investigate whether the multistage nature of the adoption process (an “adoption funnel”) for such technologies can explain this low take-up.…Read More