Rethinking Frameworks in the Life Sciences: Perspectives from Real Estate and Precision Medicine

A headshot of two individuals in a split-image format. On the left, a person in a suit smiles while seated. On the right, a person stands in front of a whiteboard, also smiling, wearing a sleeveless top.

Joel Marcus, Executive Chairman and Founder of Alexandria Real Estate Equities, and Liz O’Day, CEO and Founder of Olaris Therapeutics, discuss how collaboration across stakeholders can enhance innovation in the life sciences.Read More

The Impact of Patient-Centered Medical Homes on Medication Adherence

Published Research

Accreditation of providers helps resolve the pervasive information asymmetries in health care markets. However, meeting accreditation standards typically involves flexibility in implementation, leading to heterogeneity in performance. Read More

The Economics of Patient-Centered Care

Published Research

The Patient-Centered Medical Home (PCMH) is a widely-implemented model for improving primary care, emphasizing care coordination, information technology, and process improvements. However, its treatment as an undifferentiated intervention obscures meaningful variation in implementation. Read More

The Impact of e-Visits on Visit Frequencies and Patient Health: Evidence from Primary Care

Published Research

Secure messaging, or “e-visits,” between patients and providers has sharply increased in recent years, and many hope they will help improve healthcare quality, while increasing provider capacity. Using a panel data set from a large healthcare system in the United States, we find that e-visits trigger about 6% more office visits, with mixed results on phone visits and patient health.Read More

Building a Connected Strategy: From Customer Experience to Technology Platforms

Connected Strategy Conference

At the Mack Institute’s Fall Conference 2016, leaders from across industries discussed their companies’ pursuit of “connected strategy” defined by continuous customer engagement.Read More