Wharton faculty discuss the term “disruptive innovation,” assessing its intended use and where that use has gone astray due to misapplications of the concept. …Read More
Wharton Faculty Set the Record Straight on Disruptive Innovation
Christian Terwiesch
Will Video Kill the Classroom Star?
A groundbreaking study that assesses the potential impact of Massively Open Online Courses (MOOCs) on MBA programs.…Read More
Revamping Innovation in Healthcare
Co-director Christian Terwiesch and his colleagues make the case that when it comes to innovation in healthcare, importing solutions from other industries should take a backseat to “insourcing,” seeking insight from clinicians within the healthcare system itself.…Read More
MOOCs, Medicine, and Mobile Money
Across industries both old and new, “innovation” is emerging as something of a buzzword. A recent Philips white paper, “From Insight to Impact: Realizing the Potential of Innovation,” seeks to redefine it as more than just a tool for gaining competitive advantage. Emphasizing the idea of “high impact innovation”—an advance…Read More
In Consumer Services, What Happens “When Things Go Wrong”?
Customers often face frustrating service experiences, from long lines to grumpy employees. However, what do these frustrations look like from the lens of service providers? Hosted by Mack Institute Co-Director and Professor of Operations and Information Management Christian Terwiesch and Professor of Operations and Information Management Marshall Fisher, the show…Read More
Alternatives to the MBA: Innovation in Entrepreneurship
In a recent article for Quartz, author Jay Bhatti tackles the finicky issue of the MBA. Regarded as a step on the ladder toward corporate greatness, the MBA has long been considered a necessary degree for hopeful entrepreneurs. Lately, though, industry players have begun to question the true benefits of…Read More
Idea Generation and the Quality of the Best Idea
In a wide variety of settings, organizations generate a number of possible solutions to a problem—ideas—and then select a few for further development. We examine the effectiveness of two group structures for such tasks—the team structure, in which the group works together in time and space, and the hybrid structure, in which individuals first work independently and then work together.…Read More
Measuring Imputed Cost in the Semiconductor Equipment Supply Chain
We consider the order-fulfillment process of a supplier producing a customized capital good, such as production equipment, commercial aircraft, medical devices, or defense systems.…Read More