Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage

Wednesday, May 8, 2019

8:00 a.m.–8:30 a.m. — Breakfast

8:30 a.m.–10:00 a.m. — Building Connected Strategies

Nicolaj Siggelkow
Co-director, Mack Institute for Innovation Management
David M Knott Professor of Management, The Wharton School

Christian Terwiesch
Co-director, Mack Institute for Innovation Management
Andrew M Heller Professor of Operations, The Wharton School

10:00 a.m.–10:30 a.m. — Break

10:30 a.m.–12:00 p.m. — Creating Connected Customer Relationships

Shahab Salemy
General Manager, Connected Products, Nike

Rahul Dani
Director of Studio Engineering, Netflix

Curtis McKee
Investment Manager, Intel Capital

12:00 p.m.–1:30 p.m. — Lunch and Networking

1:30 p.m.–2:30 p.m. — Creating Connection Architectures

Vinaya Varma
CEO, mjunction

Ricky Uy
Business Development, Valve

2:30 p.m.–2:45 p.m. — Break

2:45 p.m.–3:45 p.m. — Technologies Underlying Connected Strategies

Abhijit Kakhandiki
SVP Products & Engineering, Automation Anywhere

Timoni West
Director of XR Research, Unity

3:45 p.m.–4:00 p.m. — Closing Remarks

Nicolaj Siggelkow

Christian Terwiesch