Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Wednesday, May 8, 2019
8:00 a.m.–8:30 a.m. — Breakfast
8:30 a.m.–10:00 a.m. — Building Connected Strategies
Nicolaj Siggelkow
Co-director, Mack Institute for Innovation Management
David M Knott Professor of Management, The Wharton School
Christian Terwiesch
Co-director, Mack Institute for Innovation Management
Andrew M Heller Professor of Operations, The Wharton School
10:00 a.m.–10:30 a.m. — Break
10:30 a.m.–12:00 p.m. — Creating Connected Customer Relationships
Shahab Salemy
General Manager, Connected Products, Nike
Rahul Dani
Director of Studio Engineering, Netflix
Curtis McKee
Investment Manager, Intel Capital
12:00 p.m.–1:30 p.m. — Lunch and Networking
1:30 p.m.–2:30 p.m. — Creating Connection Architectures
Vinaya Varma
CEO, mjunction
Ricky Uy
Business Development, Valve
2:30 p.m.–2:45 p.m. — Break
2:45 p.m.–3:45 p.m. — Technologies Underlying Connected Strategies
Abhijit Kakhandiki
SVP Products & Engineering, Automation Anywhere
Timoni West
Director of XR Research, Unity
3:45 p.m.–4:00 p.m. — Closing Remarks
Nicolaj Siggelkow
Christian Terwiesch