Opportunities in Times of Economic Slowdown and Changing Customer Needs
The Mack Institute is pleased to welcome Dinesh Kumar Khara, Managing Director of the State Bank of India, to Wharton. He will speak about how SBI identified opportunities during the slowdown of India’s economy and leveraged its unique capabilities as the largest bank in India to cater to changing consumer needs. Read Mr. Khara’s bio here.
State Bank of India (SBI) is the largest commercial bank in India in terms of assets, deposits, profits, branches, customers and employees. With over 200 years of existence, the Fortune 500 group boasts of a balance sheet of over ₹30 trillion, 200,000+ employees, 420 million customers, and more than 24,000 branches and 59,000 ATMs. Accounting for 20% market share among Indian commercial banks, SBI has been at the forefront of latest trends in the banking industry including large scale consolidations, management of NPAs and NPLs, transition to fintech, etc. and as a key player in the post-demonetization era of Indian economy.
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