Designing Customer-Centric Organization Structures: Toward the Fluid Marketing Organization

Published Research

Today’s marketing organizations face unprecedented turbulence and complexity. To anticipate and adapt to fast changing customer preferences and environments, executives seek to make their internal organizations nimble and agile by constantly developing, integrating, and reconfiguring new capabilities. Read More

Inventor Commingling and Innovation in Technology Startup Mergers & Acquisitions

Published Research

David Hsu, Management, The Wharton School, Qingqing Chen, PhD Candidate in Business Economics, The Wharton School, and David Zvilichovsky, Coller School of Management, Tel Aviv University Abstract: How does inventor team “commingling” (containing inventors from the acquiring and acquired firms) in technology startup acquisitions relate to innovation outcomes? Commingling reflectsRead More

Internal agglomeration and productivity: Evidence from microdata

Published Research

Evan Rawley, Associate Professor of Management, University of Connecticut, and Robert Seamans, Stern School of Business, NYU Abstract: We study how internal agglomeration—geographic clustering of business establishments owned by the same parent company—influences establishment productivity. Using Census microdata on the population of U.S. hotels from 1987-2007, we find that doubling theRead More

The Role of Competitive Amplification in Explaining Sustained Performance Heterogeneity

Published Research

This paper presents a formal model that elucidates how sustained performance heterogeneity emerges from competitive amplification due to endogenous resource investment under uncertainty. Specifically, the model shows that if resources are scale free, any small resource differences are amplified into large performance differences. Read More

Benchmarking U.S. University Patent Value and Commercialization Efforts: A New Approach

Working Papers

University research-originated patented inventions are both becoming more numerous over time, and of higher “quality” as measured by standard social science metrics. Despite the significance of patented university research, it is difficult to observe the extent to which universities are able to capture the economic value from their patented inventions. Read More

Does Immediate Feedback Make You Not Try as Hard? A Study on Automotive Telematics

Published Research

Mobile and Internet-of-things (IoT) devices increasingly enable tracking of user behavior, and they often provide real-time or immediate feedback to consumers in an effort to improve their conduct. Growing adoption of such technologies leads to an important question: “Does immediate feedback provided to users improve their behavior?”Read More

Organizational Change and the Dynamics of Innovation: Formal R&D Structure and Intrafirm Inventor Networks

Published Research

Prior research has argued and shown that firms with centralized R&D produce broader innovations relative to decentralized firms, but the organizational mechanisms underlying this relationship are underexplored. This gap limits our understanding of whether and how formal R&D structure can be used as a lever to influence research outcomes.Read More

Does Crowdfunding Benefit Entrepreneurs and Venture Capital Investors?

Published Research

We study how a new development in entrepreneurship—crowdfunding—interacts with more traditional financing sources, such as venture capital (VC) and bank financing. Read More

Data Analytics, Innovation, and Firm Productivity

Published Research

This study focuses on how data analytics talent in firms can have an effect on firms’ return on their technology investment. Especially with the rise of social media, cloud computing, as well as many other technologies that can capture detailed digital trace about various human interactions, we hope to understand how some firms can capture the value of the data and gain competitive advantage while some could not.Read More

How Do Product Attributes and Reviews Moderate the Impact of Recommender Systems through Purchase Stages?

Published Research

We investigate the impact of several different recommender algorithms (e.g., Amazon.com’s “Consumers who bought this item also bought”), commonly used in ecommerce and online services, on sales volume and diversity, using field experiment data on movie sales from a top retailer in North America. Read More

Initial Coin Offerings, Speculators, and Asset Tokenization

Working Papers

Initial coin offerings (ICOs) are an emerging form of fundraising for blockchain-based startups. We examine how ICOs can be leveraged in the context of asset tokenization, whereby firms issue tokens backed by future assets (i.e., inventory) to finance growth.Read More

Competition, Technology Licensing-in, and Innovation

Published Research

Although the relationship between competition and firm innovation has long been of scholarly interest, prior research has predominantly considered changes in internal research and development (R&D) as a strategic response to competitors’ actions.Read More

Organizing Knowledge Production Teams Within Firms for Innovation

Published Research

How should firms organize their pool of inventive human capital for firm-level innovation? Although access to diverse knowledge may aid knowledge recombination, which can facilitate innovation, prior literature has focused primarily on one way of achieving that: diversity of inventor-held knowledge within a given knowledge production team. Read More

Converting Strategic Ambiguity to Competitive Advantage: How Philips Lighting Solved the Challenge of LED Technology Disruption

Published Research

George Day, Geoffrey T. Boisi Professor Emeritus, The Wharton School, Paul J. H. Schoemaker, Q2 Technologies LLC, and Govi Rao, Phase Change Solutions Strategy & Leadership, 2020 The case of Philips Lighting shows how management coped with the ambiguous but real threats and opportunities of a highly disruptive emerging technologyRead More

Progress and Setbacks: The Two Faces of Technology Emergence

Published Research

Emerging technologies are an important driver of economic growth. However, the process of their emergence may not only be characterized by technological progress but also by setbacks. We offer a perspective on technology emergence that explicitly incorporates setbacks into the technology’s evolution and explains how industry participants may react to setbacks in emerging technologies.Read More