Implications of Paycheck Variation on Retention

Lindsey Cameron, Management, The Wharton School, and Jirs Meuris, Wisconsin School of Business

Abstract: Uber. Upwork. TaskRabbit. The world of work is transforming and my research agenda attempts to identify and explain 1) how work is changing and 2) how these changes affect workers, especially those who are marginalized or vulnerable. I focus on work and workers in alternative work arrangements (Cappelli & Keller, 2013; Spreitzer, Cameron, & Garrett, 2017), or work that is not standard 9 – 5 employment, and, in particular focus workers in the on-demand economy or platforms. The exemplars of these platforms, Uber and Upwork, effectively render jobs to gigs or tasks by relying on algorithms to facilitate work and to hire, fire, and evaluate workers. This dissolution of the relationship between employers and workers exacerbates precarity as algorithms assign work, wages fluctuate and promotion pathways are non-existent. If awarded, this grant would support two projects: 1) a new project to explore the effects of income precarity, an inherent feature of on-demand work, on work performance and job satisfaction and 2) support my ongoing research on workers’ experience to algorithmic management.